Service Designer

Reima Rönnholm


Reima has over 10 years of experience in designing services and user experiences.

Reima’s career with service design has taken him to work with various public and private organizations, both with Finnish and international clients across different continents. As a lead designer he has been responsible for many big development projects. He easily manages discussions from business to technology and so has the ability to work with professionals from different fields.

Reima strongly believes that better customer experiences and services can only be designed together with the people who actually use the services, and with the people who work together to create them. His expertise are co-design and participation.

Reima is experienced workshop facilitator and speaker both in Finnish and English.


2009 -> Palmu
2007 – 2009 Ego Beta
2006 – 2007 Satama
2002 – 2005 Sevennet / Tietotalo

Clients include: Aalto PRO, Allianz, Citycon, Citymarket Paavola, Fazer Food Services, Finavia, Fonecta, Fortum, Helsingin yliopisto, Helsingin kaupungin kirjasto, ISS, Laattapiste, OP-Pohjola, Ruohonjuuri, Sanoma Pro, Technopolis, TeliaSonera, Viking Line, VR sekä useita matkailusektorin ja julkishallinnon asiakkaita