Service Designer

Esa Rauhala

Bio

More than a decade’s experience in developing service business and new service concepts. Founder of five new ventures. Concept development of Igglo that challenged the whole brokerage industry’s business model and operations.

Founder of first service design agency in Finland that grew to current Palmu.

Experience

2009 -> Palmu — Managing Director
2007 – 2008 Ego Beta — Managing Director
2004 – 2007 Taivas Ego — Account Director
2000 – 2004 Profetor — Founder
2002 – 2004 Ogilvy Finland — Project Manager
2000 – 2002 Stadia — Lecturer
1999 – 2000 Satama Interactive — Concept Designer

Clients include: Abbott, Aller, American Express, DHL, Fonecta, GSK, HSL, Hämeenlinnan kaupunki, Igglo, Itella, LähiTapiola, Mehiläinen, OP-Pohjola, SAP, Sonera, Tukikummit ja Veikkaus